Privacy Policy

Our website respects your privacy and seeks to protect your personal data.
The privacy policy explains how we collect and use your personal data (in certain circumstances). It also explains the procedures we use to ensure the confidentiality of your information. Finally, this policy sets out your options regarding the collection, use and disclosure of personal data. By visiting the site directly or through another website, you are accepting the practices described in this policy.
The protection of your data is very important to us. Therefore, your name and other information about you is used in accordance with the terms set out in the Privacy Policy. We will collect information where necessary or directly related to our relationship with you.
We will retain your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site that you access with a username and password.

The data we collect:


We may collect your information if you wish to place an order for a product on our site.
We collect, store and process your data as necessary to process your purchase on our site, to secure any requests that may arise at a later date, and to provide the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details and payment card details.
We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify your financial transactions on the Internet, to audit data uploads from the site, to identify site visitors, to develop site page designs and/or content and to assign them to users. We conduct extensive demographic research and send useful or required information to the user, for example, information about products and services, where you do not object to being contacted about this. We communicate by email to provide you with details of other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out at any time.
We may give your name and address to a third party to deliver your order form to you (for example, a delivery agent or supplier).
We may be able to store details of your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will be submitting shortly. You can also manage your address details. You must also undertake to maintain complete confidentiality when accessing your personal data, so do not make it available to any unauthorised third party. We accept no responsibility for the misuse of passwords unless such misuse is caused by an error on our part.

Other uses of your personal information


We may use your personal information in opinion polls and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw it at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to enter the competition. We keep survey responses completely separate from your private e-mail.
We may send information about us, or about the Site or our other sites, or about our products, sales, offers, sales, newsletters and other related matters to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturday, Sunday and national and religious holidays) of receiving your notification. We will contact you to enquire about information when it is unclear.
We may use certain data, while preserving the privacy and confidentiality of the site, for other purposes, including to check where users are and after they visit the site or links in the email while they subscribe to receive it, and to provide this anonymous data, which does not allow identification of your personal identity. Real, to a third party, for example, publishers. However, this data will not identify you (as it is not personally identifiable).

Contests


In any contest, we use the data to inform the winners and advertise our offers. You can find more details on the conditions of participation in each contest separately.

Third parties and links to websites


We may transfer your information to other companies within our group or to our agents and contractors to assist us in related transactions in accordance with the terms of this privacy policy. For example, we may turn to a third party to help us deliver products to you, receive payments from you and use them for statistical or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party to protect against fraud and to reduce credit risk. In the event that our business or part of it is sold, we may need to transfer our databases that contain your personal information. Other than as set out in this Privacy Policy, we will not sell your personal data or disclose it to any third party without obtaining your prior approval, except as necessary for the purposes set out in this Privacy Policy, or as required by law. The site may contain third party advertisements or links to other websites or frames of other sites. Please be aware that we are not responsible for the privacy policies of any third party or the content of such policies on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the Privacy Policy.

Cookies


Acceptance of cookies is not a prerequisite for visiting the site. However, we note that the "shopping cart" functions of the site cannot be used and requested for any purpose without cookies being enabled. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an IP (Internet Protocol) address, saving you time when you are on the site or wish to visit. We use cookies to ensure that you are comfortable browsing this site (for example, to remember who you are when you want to change your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. We hope that you will ensure that our use of cookies does not contain any personal or private information and is free from viruses.This website uses Google Analytics, a service provided by Google to analyse web pages. To analyse how users use the website, Google Analytics uses cookies, which are text files placed on your computer. Google will transfer the information generated by the cookie about your use of this website (including your IP address) to servers in the United States and store it there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to use the full functionality of this website. By using this website, you consent to the use of your data by Google in the manner and for the purposes set out above.

Security


We use appropriate security techniques and procedures to prevent unauthorised or unlawful access to your information or its loss or destruction. When we collect data via the website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it by using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information, as we cannot guarantee 100% protection. We strongly advise against sending any credit or debit card details when communicating with us electronically and without encryption. We implement direct physical, electronic and procedural safeguards over the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from unauthorised use.

Customer rights


If you are concerned about your data, you have the right to request access to the personal data we hold about you or that has previously been provided to us. You have the right to ask us to correct any errors in your personal data, and this is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.